Privacy Policy for Buyzy
Effective Date: 1-11-2025
1. Introduction
Welcome to Buyzy (the “ Company ”, “we”, “us”, or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or contact us.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
- Device & usage information: e.g., browser type/version, IP address, time zone, cookies and other tracking technologies, pages viewed, search terms, how you interact with our site.
- Order / transaction information: when you make a purchase or attempt to make one, we collect your name, billing/shipping address, email, phone number, payment information (processed via secure payment gateway).
- Customer support / correspondence information: when you contact us for support, feedback, queries, we may collect the information you supply (email, phone, nature of request).
- Marketing/advertising information: data related to your preferences, interactions with our ads or newsletters, devices used, and marketing communications you consent to receive.
3. How We Use Your Information
We use your information for purposes including:
- To process and fulfil your orders, send you order confirmations, manage shipping, returns and refunds.
- To communicate with you regarding your account, transaction updates, customer support.
- To improve our website, products and services (analytics, optimisation).
- To personalise your experience and show you offers, promotions, advertising that may interest you.
- To protect against fraud, screen orders for risk, and keep our platform safe and secure.
4. Cookies & Tracking Technologies
We use cookies, web beacons, tags, pixels, and similar tracking technologies to:
- Remember your preferences and actions on our site so you don’t have to re-enter information each time.
- Analyse how you use our site and which pages are visited, to help improve user experience and performance.
- Assist with our marketing and advertising efforts, including targeted ads and tracking ad performance.
You can manage or disable cookies via your browser settings; however, this may affect your experience on our website.
5. Sharing Your Personal Information
We may disclose your personal information to:
- Service providers who help us run our business (payment gateways, shipping/couriers, CRM systems, analytics providers, advertising partners).
- Compliance with legal obligations e.g., to respond to lawful requests by public authorities or to protect our rights or the safety of others.
- With your consent, we may share information with third parties for marketing purposes.
We do not sell your personal information to unrelated third-parties.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes set out in this policy, unless a longer retention period is required or permitted by law. For example, for transactions we typically keep order data for [insert period, e.g., 7 years] to comply with tax and accounting laws.
7. Minors
Our website and services are intended for users who are 18 years or older. We do not knowingly collect or solicit personal information from children under 18. If you are a parent or guardian and believe your child has submitted personal information to us, please contact us so that we can delete that information.
8. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:
- Right to access the personal data we hold about you.
- Right to correct or update inaccurate or incomplete data.
- Right to request deletion or restriction of processing of your data (subject to legal obligations).
- Right to withdraw consent to marketing communications.
Please contact us (see Contact Us below) to exercise these rights. We will respond within a reasonable timeframe.
9. International Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence (including India). We will take appropriate safeguards to ensure your information remains protected in accordance with applicable law.
10. Security
We implement commercially reasonable administrative, technical and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, no system is completely secure and we cannot guarantee the absolute security of your data.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time (for example due to changes in law or our business practices). When changes are made, we will update the “Effective Date” at the top and post the new policy on our website. We encourage you to review this policy periodically. Your continued access or use of our site following such changes means you accept the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
Email: buyzyindia@gmail.com
Address: Pune